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This is yet another option of how to stay in touch with members of your party, especially if you don’t have an iPhone that can utilize the free iMessaging. Download this while you are still at home to avoid any data charges. It’s up to you how much you need, or want, to remain connected. From then on, that was the first step I tried when things stopped working.
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Those staying in Royal Suites get Premium Surf internet for the entire cruise. Other Concierge-Level staterooms get one day of Basic Surf for free. The app is similar to the My Disney Experience app and includes a host of information about your cruise.
Disney Cruise Line WiFi Packages & Pricing Vital Info
It’s possible the perk is being tested or the site simply hasn’t been updated yet. This boarding privilege also used to be available to Platinum Castaway Club members. After cruising returned in 2021, though, Disney Cruise Line required and enforced the port arrival time for all guests, regardless of their Castaway Club tier.
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The good news is that almost all ships (Wonder is still on the “old” style plans for now) have transitioned to plans that are based on speed and connectivity rather than measured data. The bad news is, this generally means you’ll still be paying a lot for connectivity, with often not-great results. Let’s review each of the three new “tiers”, and what Disney claims you’ll be able to do with each. I utilized my plan significantly during my last sailing from posting to social media, publishing articles on this website, and a considerable amount of time on FaceTime video calls. I am not aware of any data caps, but the allocated bandwidth is throttled.
If you think you’ll want WiFi just to look up something quickly, the 24-hour option is a good choice. Otherwise, you’ll save money by getting an entire length of cruise package rather than purchasing daily individual 24-hour packages. There are three levels of packages on the Disney Cruise Line. These are the Stay Connected, the Basic Surf, and the Premium Surf. Within these categories, you have the option to purchase WiFi for 24 hours, or the entire length of your cruise. Disney Cruise Wi-Fi pricing is based on the cruise period’s length or 24 hours.
Disney Cruise Wi-Fi Packages Explained
Cruises with Mickey Mouse and his pals range in price depending on many factors such as the embarkation port and destination, departure date, length of the cruise and cabin type you book. No matter which cruise you book, it will be pricey, like any Disney vacation. You'll have to determine what value you put on experiencing the "magic" of Disney. All guests in the Royal Suite on all ships and the Tower Suite on the Disney Wish will have the Premium Surf Disney Cruise Internet Package included for the length of their stay. All concierge guests will have the opportunity to upgrade to a higher internet package category if they wish.
Premium Surf
So the intent of this package appears to be posting photos and reels to make your friends jealous, or updating your skills so that you can find a new job that lets you take more cruises. Below is a video showing the process of signing up and purchasing a Disney Cruise Line internet plan. In my experience, it’s somewhat reliable, but not as fast as you’d expect for a land connection, and sometimes drops off. If you require more bandwidth, it’s a good idea to purchase the Premium Package. Then you’ll select your package, how many devices, and connect.
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It is possible to pre-pay them when you purchase your cruise, which is a nice option if you want to make your cruise as all-inclusive as possible. There are some activities on the ship that do cost more, however. These include the spa, the salons, and the Bibbidi Bobbidi Boutique.
The Stay Connected package says it will allow you to post pictures on popular websites and applications like Facebook Messenger, Twitter, Instagram, Snapchat, Pinterest, LinkedIn and Tumblr. However, some guests have reported to not be able to send photos. The new and improved Disney Cruise Wifi is currently on the Disney Wish, Disney Magic, Disney Fantasy and Disney Dream, and now the Disney Wonder. They introduced the new Disney wifi packages in 2022 and basically coincide with the old wifi packages – small, medium, and large – based on what you can do with them. Accessibility and internet speeds on DCL ships are limited, so don’t expect perfection. You may think that you would get something close to 5G internet speed capabilities as the top-tier internet package.
Again, the Disney Cruise Line wifi packages are per device, and not per stateroom. The old Disney Cruise Line WiFi was a pay-as-you-use plan that started at $.25 per megabyte used. The Disney Wonder used to have the old wifi packages, but as of October 2023, the wifi has been upgraded and matches the rest of Disney Cruise Line.
That's true of most cruise ships' connectivity, no matter the cruise line. For a little bit more bang for your buck, the benefits of the Basic Surf plan include the capability to access email, surf the web, send and receive photos, and check the weather. Of course, you can also access all your favorite social media sites. While it permits most social media browsing, it does not support access to email, online browsing, or streaming games or videos, including short-form videos. But you should connect to the onboard Wi-Fi after you lose cell service as you sail away from your port of embarkation or get connected before the Sail Away Party. While the internet speed on cruise ships has improved drastically over the years, it’s slower than the web surfing you’re used to at home.
I’d recommend this package for the person that just wants to check in at work once or twice while cruising. Not to download a bunch of stuff, but to periodically make sure the ship back home is still sailing. The ship also offers character interactions throughout your sailing. You can find the schedule for these in the Disney Cruise Line Navigator app.
The package tiers are Stay Connected, Basic Surf, and Premium Surf. Guests are able to purchase a-la-carte or the full voyage as well as choosing the number of concurrent devices. For the most up-to-date rates, refer to the information provided when you are onboard the ship. Internet packages can be purchased through the Disney Cruise Navigator app once onboard and connected to the ship’s WiFi. If you have trouble connecting to the internet, the onboard internet help desk can troubleshoot internet and cell phone access onboard. Some cruise guests choose a cruise vacation specifically so they are forced to disconnect form the world and just enjoy a vacation with the family.
Alternatively, you can visit onboardicafe.com when connected to DCL-GUEST. Please note, the link only works when connected to the ship’s WiFi network. No, you’ll purchase a WiFi package once you are onboard and connected to the DCL-GUEST network.
When selecting an option you are presented with a per cruise or per 24 hour option along with the number of devices you wish to connect using the selected plan. You can choose to pay for 24 hours of service or for the full voyage. The charge is also per device there are some savings when you add a device 10% off for 2 devices up to 15% off for 4 devices.
